Journal of Oral Science Research ›› 2015, Vol. 31 ›› Issue (2): 185-187.

Previous Articles     Next Articles

Relationship between Orthodontist Behaviors and Patient Satisfaction in Orthodontic Treatment.

HAN Ying-xing, WAN Rong, DONG Qing-shan, et al   

  1. Department of Stomatology, Wuhan General Hospital of Guangzhou Command, Wuhan 430070
  • Received:2014-03-03 Online:2015-02-28 Published:2016-04-29

Abstract: Objective: To explore the relationship between orthodontist behaviors and patient satisfaction in orthodontic treatment. Methods: A total of 410 clinic patients who underwent orthodontic treatment were asked to complete the questionnaire about the dentist behaviors scale and dental visit satisfaction scale. We compared the results of different groups according to gender, age and treatment time. The data were performed by SPSS 18.0 software for correlation analysis, stepwise regression and rank sum tests. Results: The correlation coefficient R between orthodontist behaviors and patient satisfaction was 0.572, having significant statistical difference (P<0.05). In the behavior of 24 kinds of orthodontist, 6 could significantly affect patient satisfaction (P<0.05). All of them were positive correlation. Higher satisfaction was found in women than in men for the same orthodontist behaviors (P<0.05), but the same between adolescents and adults and in the different treatment time points. Conclusion: Orthodontist should regulate their behaviors, understand the patient's clinic characteristics of the different gender, age and treatment time, strengthen the communication with patients and improve patient satisfaction.

Key words: Orthodontics treatment, Orthodontist behavior, Patient satisfaction

CLC Number: